Our Clients Experience
We'll let our reviews speak for themselves.
Mike was wonderful. He responded quickly to emails and phone calls. He worked on getting me the best APR. I passed his information on and he helped some friends. He will be called on again.... Thanks Mike.
Joe has always been attentive, responsive and a great partner. I appreciate the chance to work with him.
Nic was great at explaining all the processes and requirements for my VA loan throughout every step of the way. Excellent communication and responded to my questions and concerns in a timely manner.
I have had the pleasure of working with Joe through several transactions now. I can confidently say that he sincerely cares for his customers and wants to do the very best for them. He’s an honest and good guy that won’t steer you wrong even if it means the best decision is to wait just a little longer before plunging into a committed payment. I consider him a friend; he’s the only person I trust with my finances and the only person I will recommend.
Mike kept everyone involved in this transaction updated, I never had to ask for an update! I'm Truly impressed at his commitment to customer service and here's the big thing for me, I represented the seller, not the buyer, most loan officers won't even bother to communicatewith the sellers agent! Mike gets FIVE STAR rating with me! Thanks Mike. :) share
Nic is awesome! He's very responsive, trustworthy, work ethic is unbelievable. If you can think it, he'll get it done! Got the best loan terms and more. Please pleaseplease do yourself a favor and contact him for all your mortgage needs. He will be able to get you the best conditions.
Mike has always been great to work with. Always friendly and always available. Never have to wait very long to get a response from him. Great job!
Mike Smith was awesome to work with! I felt like he was very professional, prompt at responding, had all the answers, was on top of the situations as they arose! I have the utmost respect for him and would recommend him highly! Awesome job!
A very helpful part of this was good communication. Joe is patient and listens to questions, and has excellent understanding of professional details. There was no problem in asking, more than once, for clarification on something. He knows his business and explains thoroughly in a kindly way. Other staff also provided support and covered issues raised in this loan. It was as smooth and simple as getting a mortgage can be. Thank you all for your help.
Nic got the deal done early and efficiently.
Joe is very helpful, and ensures his clients are well informed every step of the way. He goes above and beyond expectations.
Joe is so easy to work with. He is friendly, respectful and explains everything effortlessly in a way that is comfortable and very easy to comprehend. Joe made himself available by phone and text throughout the whole transaction in very timely manors. He is knowledgeable and a man of his word. I would highly recommend that anyone looking for a loan officer, work with Joe- you will be very satisfied.
Mike is very professional and attentive. He is very quick to respond to any questions I had almost immediately. Very pleasant experience. I will definitely choose Mike Smith for future purchases.
Nic was available when we needed answers to our questions. We rarely had to leave a voicemail, but when we did he promptly returned the call. He made it a priority to keep us in the loop via emails and even a text now and then.
Very professional, very clear and extremely responsive. Mr. Nic Hook took his time to walk me through all the paperwork needed for the refinancing package. I would highly recommend Mr. Nic Hook and his team to anyone needing financial or mortgage support/advice.
Joe was awesome, walked me through the process and gave me different options to best suite my needs.
Mike is always looking out for us. He's a great communicator and is always there to answer even the smallest questions. Overall, Mike's a great guy and we had a good experience working with him.
Nic has one of the most difficult jobs one can imagine as a liaison between the customer and the underwriters whose demands can seem invasive and unreasonable. Nic was able to show empathy and patience yet also a sense of urgency in working with us get the information needed to the underwriters. Nic's communication and follow-up on all issues was tremendous. I would strongly recommend him to anyone seeking a mortgage broker.
Working with Joe was working with your best friend, your partner. Every question we had was answered so that we understood what was happening, there were no "grey areas." We had worked with Joe before on our old home and were blown away with how important it was for them to get us the best deal possible. This experience was no different. Thank you Joe!
Great communication throughout the entire process. Kept us informed as to which documents would be needed, and which documents might be requested so there were no surprises. This allowed the process to be both efficient and fast from start to finish.
Mike is very helpful, knowledgeable, and has been my mortgage broker for 10 years.
Mike’s focus is always on the customer. He is hardworking and patient and his ultimate goal is the satisfaction of his client.
Super easy to work with. I will recommend to my family and friends who are moving up to my area.
He answered our questions and explained the Process. Friendly and responded quickly whenwe requested help.